Customer Success Manager - Marketing & Advertisement
What's Addressable?
Addressable is a fast-growing data company. We've built one of the largest consumer-behavior datasets in our market, covering 200M+ people, and we turn it into audience intelligence our clients can act on: who their users are? How do they behave? And which of them are the high-value customers worth winning?
Companies use us to understand their audiences, target the right people across major ad and social platforms, and measure the results end to end. We work with 50+ clients, including some of the biggest exchanges, financial institutions, trading platforms, and gaming companies in the world, and we're scaling globally across our offices in Tel Aviv, London, and New York.
So, what's the job?
We're looking for a Customer Success Manager who'll own a book of high-value accounts end to end: the relationship, the results, renewals, and growth. You'll work directly with sophisticated advertisers and marketing teams, turn campaign performance and attribution into clear recommendations, and make sure every customer sees real, lasting value. Campaign execution sits with our dedicated Performance team, so you focus on being the trusted advisor - not the operator.
What you'll do:
- Run onboarding, QBRs, and adoption
- Drive expansion and support renewals alongside Sales
- Help customers make sense of tracking, attribution, and data
- Bring customer feedback back to Product and Marketing
Must haves:
- 5+ years in a customer success, account management, or account strategy role at a B2B company
- 3+ years working in or with marketing/advertising at an ad-tech or martech company, ad platform, agency, or in-house marketing team
- Has personally owned a portfolio of accounts end to end, from onboarding through renewal and expansion
- Can explain core media metrics from memory (CPA, ROAS, CTR, conversion rate) and give an example of using campaign or attribution data to change a recommendation
- Has managed senior stakeholders relationships directly, up to C-level, at client accounts
- Experience at a startup or other fast-paced environment
- Based in Israel
- Fluent English
Nice to have:
- Familiarity with crypto, fintech, or gaming as a vertical, or the curiosity to get up to speed fast
- Programmatic or DSP experience; familiarity with X & Reddit; MMPs; Google Tag Manager